Privacy Policy for SMS Messaging

Effective Date: 01/01/2025

Introduction

At Huntington Asthma & Allergy Center, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which are in compliance with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

  1. Information We Collect

When you opt-in to receive SMS messages from us, we collect the following information:

  • Phone Number: The mobile number provided during the opt-in process.
  • Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
  • Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).
  1. How We Use Your Information

We use your information to:

  • Send text messages to communicate with you regarding any business with Huntington Asthma and Allergy Center, such as confirming requests, contacting you when we can’t get a hold of you by telephone, etc.
  • Ensure compliance with federal regulations, including the TCPA.
  • Monitor and improve our SMS services by tracking engagement metrics.

Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.

  1. One-to-One Consent Requirement

In line with FCC regulations (March 2024), your SMS opt-in applies to communications from Huntington Asthma & Allergy Center only. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.

  1. Message Frequency and Data Rates

The SMS message frequency will vary but will not be more than 3 messages per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.

  1. Opt-Out Instructions

You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at info@myallergymd.com or (626) 793-6680.

  1. Data Sharing and Disclosure

We will never share or sell your information to third parties for marketing purposes without your explicit consent. We may, however, share your information with trusted third-party service providers for the purpose of facilitating SMS delivery (e.g., telecommunications providers). All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.

In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.

  1. Security of Your Information

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.

  1. Record-Keeping and Proof of Consent

As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.

  1. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

  • Email: info@myallergymd.com
  • Phone: (626) 793-6680
  • Address: 960 E. Green Street, Suite 108, Pasadena, CA 91106; 2211 W. Magnolia Blvd, Suite 150, Burbank, CA 91506

Links:

 

Huntington Asthma and Allergy Center SMS Terms and Conditions

Effective Date: 01/01/2025

Introduction

By joining our SMS program provided by Huntington Asthma and Allergy Center you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2025) and CTIA Best Practices.

1. Opt-In Consent

In accordance with the 2025 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Huntington Asthma and Allergy Center only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through the following methods, in compliance with the 2025 CTIA Guidelines:

Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.

In-Person Paper Form: Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.

2. Message Frequency
You will receive no more than 3-5, unless for urgent notifications. Standard carrier rates apply.

3. Opt-Out Process
Reply “STOP” any time to end messages; “HELP” to receive support instructions; or contact info@myallergymd.com / Support (626) 793-6680.

4. Terms of Consent
Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.

5. Privacy Policy
Your mobile number and interaction data are governed by our Privacy Policy: www.myallergymd.com/Privacy-Policy. Data is used solely for SMS delivery purposes.

6. Message & Data Rates
Standard rates may apply per your carrier plan. Business Name is not liable for carrier charges.

7. Record-Keeping & Compliance
We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2025 proof-of-consent requirements.

8. Changes to Terms
We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.

9. Disclaimers & Liability
Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.

Contact Information

  • Email: info@myallergymd.com
  • Phone: (626) 793-6680
  • Address: 960 E. Green Street, Suite 108, Pasadena, CA 91106; 2211 W. Magnolia Blvd, Suite 150, Burbank, CA 91506